1. Shipping Method and Cost
- $4.99 charge of the order within $24.99.
- Free shipping on orders over $25, except for heavy goods.
The shipping method and time vary according to different products of different brand suppliers. Customers can find the estimated shipping time at the bottom of the product page. Please kindly notice that during peak sale season, the delivery time of packages may take a little bit longer.
2. Shipping Country
All products on TJHomeSmart are available in the following countries:
Australia
Austria
Belgium
Brazil
Colombia
Denmark
Egypt
Finland
France
Germany
Greece
Hong Kong
India
Indonesia
Ireland
Israel
Italy
Jamaica
Kuwait
Malaysia
Mexico
Netherlands
New Zealand
Nigeria
Norway
Philippines
Poland
Portugal
Saudi Arabia
Singapore
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Arab Emirates
United Kingdom
United States (not including HI, PR, and AK)
If you are outside these countries, you can contact us at support@tjhomesmart.com or chat with us by online Customer Support to consult about any product’s delivery regions.
3. Custom Tax
Taxes may apply for imported goods/services and are regulated by the country's law. TJHomeSmart is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information.
4. Shipping Time
After the order is generated, we will ship it in 3-4 working days, and it is expected to be delivered to the customer in 8-14 days. Except for special reasons and irresistible reasons
If you place an order in our store, please add your APARTMENT NUMBER when filling in the address. Otherwise, we will not be responsible for the failure of the goods to deliver.