These Terms and Conditions describe the conditions applicable to your access, use of and shopping on the website https://www.tjhomesmart.com/ (the “Website”).
Please read these conditions carefully before visiting or shopping on the Website. By visiting or shopping on the Website you (referred to as "you", "customer", "user" or "buyer") acknowledge and agree to accept these Terms and Conditions.
User Account
You must register as a member on the Website in order to shop, to use some services, and to enjoy special promotions and activities.
For safety and security, each customer is allowed to create only one registered account by default. For customers who attempt to create several accounts, We reserve the right to suspend accounts without further notice.
In accordance with Customs regulations, customers must provide valid and accurate data. All consignee names, addresses, and payers' names should be valid. In certain countries, the consignee may have to submit their ID or passport to clear the package or for payment verification purposes. Customers are solely responsible for the accuracy of data that they provide on the Website. Should any information be incorrect and prevent any shipment or deliveries or customs clearance, TJHomeSmart will not be held responsible and will not offer any compensation in such cases.
Ordering
Whilst all efforts are made to ensure the accuracy of product descriptions, specifications, and pricing there may be occasions where errors arise. Should such a situation occur TJHomeSmart will not accept your order. In the event of a mistake, you will be contacted with a full explanation and a corrected offer. Likewise, customers cannot benefit from any bugs or mistakes affecting the website. Any such benefits will be considered unjust and customers will be obliged to immediately waive them. The information displayed is considered as an invitation, not as a confirmed offer for sale. The contract is confirmed upon supply of goods.
Given the popularity and/or supply constraints of some of the products offered on the Website, TJHomeSmart may have to limit the number of products available for purchase. TJHomeSmart reserves the right to change quantities available for purchase at any time, even after you place an order.
Following order dispatch, transportation is the sole responsibility of a third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; therefore all associated liability and risks during transportation shall be borne by the buyer.
Order Cancelation
Customers can cancel their order at anytime prior to shipping; please contact our Customer Service email. However, once the order has been dispatched, the order cannot be canceled, changed, or refunded. Upon receipt of the package, our policy comes into effect.